Question 1

What are your hours of operation?

Accepted Answer

We typically operate Monday-Friday following the trash collection schedules. Since we clean bins on your trash day the schedule from day to day and week to week can vary. Feel free to call us Monday-Friday 9am-6pm with any questions or concerns.

Question 2

How do I sign-up for your service?

Accepted Answer

The process to sign up is simple, we use an online form that collects some basic info about you and your bins, including your payment details. Once you’re signed up, we’ll add you to our schedule on your regular trash day and send an email with the date of your first cleaning. No appointment is needed and you don’t need to be home—just leave your bins out after collection, and we’ll handle everything from there. You’ll also receive a reminder the day before, so you’ll always know when we’re coming.

Question 3

Why can't I just do it myself?

Accepted Answer

You can! Most folks just never get around to it! The truth is our process works better, uses less resources and is better for the environment. Most people use bleach or other harsh chemicals and then dump them into their yard or storm drains. Our equipment uses 200° water at over 3000PSI to clean AND sanitize your cans in just a few minutes. The dirty water and debris are collected and taken away to be disposed of properly. No harsh chemicals!

Question 4

How does billing work? Is there a contract?

Accepted Answer

The first cleaning for subscription plans is billed immediately upon signup. Each subsequent cleaning is charged five days before the scheduled visit. If payment cannot be processed, you will be notified and required to update your card information before the scheduled cleaning. For one-time cleanings, payment is charged at the time of sign-up.

We offer an option to prepay for 10 monthly cleanings, 5 bimonthly cleanings or 3 seasonal cleanings and we offer a 10% discount. These plans will automatically renew and will be billed again 5 days prior to the first cleaning after renewal. Typically the prepaid cleanings will last one year. Sometimes, depending on when you sign up, there may be two charges in the first year.

If you cancel before completing three cleanings, you’ll be billed at the one-time rate for the completed services.

Question 5

How often should I have my bin cleaned?

Accepted Answer

It depends on how often you use it. If you have a family of four who uses the bin daily, we recommend having it cleaned once a month. However, if it’s just you and you only use it a few times a week, every other month or so should suffice. Of course, this is just a general guideline. If you have any concerns about the cleanliness of your bin, please don’t hesitate to give us a call.

Question 6

How will I know that my bins have been cleaned?

Accepted Answer

You will receive a text message letting you know that your bins have been cleaned.

Question 7

What if I forget to leave my bins out on the day of my scheduled cleaning?

Accepted Answer

No problem! We will knock on your door to see if you are home, if not we will move your cleaning to the another day.

Question 8

What is included in your residential bin cleaning services?

Accepted Answer

Our standard bin cleaning service includes removing any remaining trash and debris from your bins after collection. We then power wash the inside and outside of the bin to remove any dirt. We use 200° water to completely sanitize the bins to kill any germs, bacteria and other harmful organisms. Lastly, we spray an all-natural deodorizer in the bins to keep them smelling fresh.

Question 9

What is the difference between your residential and commercial bin cleaning services?

Accepted Answer

The main difference is the frequency of service. Our commercial customers typically have their bins cleaned on a weekly basis, while our residential customers are typically on a monthly or bi-monthly schedule.

Question 10

What if I have a unique situation or special request?

Accepted Answer

Just let us know! We are always happy to accommodate special requests. We have a lot of experience cleaning all different types of bins, so we are confident that we can handle anything you throw our way.

Question 11

Do you offer emergency bin cleaning services?

Accepted Answer

Yes, we do! Just give us a call, and we will be there as soon as possible to take care of your bin.

Question 12

What forms of payment do you accept?

Accepted Answer

When clients signup online they use a credit card that is then saved on a secure system to be used for future cleanings. If you need other payment arrangements, please contact us.

Question 13

What is your service area?

Accepted Answer

We serve the Eastern part of the Lehigh Valley region, including Bethlehem, Nazareth and Easton. If you’re unsure if we service your area, just call us, and we’ll let you know.

Question 14

What is your cancellation policy?

Accepted Answer

If you would like to cancel your service reach out to us and we will process a cancellation. There are no contracts and you can cancel at any time. If you sign up for a reoccurring plan and cancel after your first cleaning, you will be billed at the one-time rate for that service.

Question 15

Are there some things that cannot be cleaned out of my bins?

Accepted Answer

Some things like marks from the trash truck, stains, paint, glues and adhesives, heavy grease, tree sap and others may not come out but we will do our best.

FAQ

FAQ

DON'T DO IT YOURSELF - LEAVE IT TO THE PROS!

DON'T DO IT YOURSELF - LEAVE IT TO THE PROS!

CLEANING UP YOUR NEIGHBORHOOD ONE DIRTY BIN AT A TIME

CLEANING UP YOUR NEIGHBORHOOD ONE DIRTY BIN AT A TIME

FAQ

FAQ

DON'T DO IT YOURSELF - LEAVE IT TO THE PROS!

DON'T DO IT YOURSELF - LEAVE IT TO THE PROS!

CLEANING UP YOUR NEIGHBORHOOD ONE DIRTY BIN AT A TIME

​

CLEANING UP YOUR NEIGHBORHOOD ONE DIRTY BIN AT A TIME

​